Boil Water Advisory Updates & Supports for Impacted Residents

Last Updated: Thursday, March 3, 2023 at 4:00pm

Current Status: Recovery – Boil Water Advisory Lifted

Current Information:

A Boil Water Advisory was instituted on February 28, 2023, in response to the depressurization of the Town’s water system.

The Town of Irricana has been working closely with Alberta Environment and Parks and Alberta Health Services to ensure the health and safety of residents following the depressurization of the Town’s water distribution system on February 27th, 2023.

Following extensive testing, water quality has been determined to meet the required standard for human consumption. The Boil Water Advisory has been lifted. Residents no longer need to boil water before use.

As a final step, residents are asked to run all taps in their household/business for at least 5 minutes to ensure all lines contain fresh water.

See below for FAQ.

“We are pleased to announce that the Boil Water Advisory has been lifted and that our water is safe for normal use. Thank you to our provincial partners for their expertise and support, as well as our incredible community members for their patience and encouragement over the past several days.”

Doug Hafichuk, Chief Administrative Officer

Frequently Asked Questions:

Click on the question(s) below to expand the information.

Who is involved in the response?

The Town is well supported by Alberta Environment and Parks and Alberta Health Services. Team members are in regular contact with one another, individually and as a group, and Town staff have access to the right resources to ensure decisions are timely and well-informed. Public health and safety remain paramount.

Where do I get the most up-to-date information?

All updates and information can be found on this webpage, and the page will be updated as soon as new (verified, reliable) information becomes available.

Residents are always welcome to reach out to the Town directly (403-935-4672 / but the website will be the fastest way of getting the latest reliable information.

What should I do now that the Boil Water Advisory is over?

Once a Boil Water Advisory is lifted, you need to flush, clean, and sanitize:

  • water pipes
  • water treatment devices
  • plumbed appliances
  • water storage facilities

To make everything in your house safe:

  • run cold water taps for at least 5 minutes before you use them. If you live in an apartment or condominium, run the taps for more than 5 minutes
  • flush, clean, and sanitize appliances with water line connections (e.g., fridges with water and ice dispensers) following manufacturer’s instructions
  • disinfect water filtration devices following manufacturer’s instructions
  • run your water softener through a regeneration cycle following manufacturer’s instructions
  • drain and refill your hot water heater if it’s set below 45° celsius
  • flush, drain, clean, and sanitize your water tank (cistern)

For Residents who were affected by flooding in their basements:

Residents impacted by flooding are asked to voluntarily register with the Town office. Please be prepared to provide a contact name, phone number, and email address. This will help the Town coordinate information and supports as we transition into recovery.

Initial recommendations for anyone who experienced flooding include:   

  1. Register with the Town office (403-935-4672 /
  2. Work directly with your insurer to address any health and safety concerns.
  3. Keep a copy of all receipts (etc) and a basic log of key events. Keep them in one place.
  4. Take photos which clearly document the impact of flooding.