Garbage Bins – Partially Emptied

If you are experiencing your Black Garbage Bin being partially emptied, this may be due to items/bags that may have become ‘frozen’ in the Bin.

These Bins are emptied through an automated process which uses arms that reach out, lift and tilt the Bin into the Truck.  The Driver makes an effort to empty the Bin by ‘shaking’ the Bin, however, to shake a frozen bin too much may cause damage to the arms of the truck.   If possible, during cold weather, please store Bins in a Garage in between pick ups, and place out for collection on the collection morning.

Thank you.